Refund and Cancellation Policy
In short
- The 30-day trial is free. You pay nothing unless you choose a plan yourself; there is no auto-debit.
- Plans shorter than 6 months are not refunded.
- On a 6- or 12-month plan, if you cancel, we refund the months you have not started.
- Refunds go back to the way you paid.
1. Who this is for
This policy is about the plans a gym buys from GymMunshi, a sole proprietorship owned and run by Aditya Sharma in Bhopal, Madhya Pradesh, India ("we", "us"). Fees that a gym's members pay to the gym go straight to the gym's own payment account, never to us; refunds of those fees are decided and made by the gym.
2. Free trial
A new gym gets a 30-day free trial. Nothing is charged for it and no payment details are taken, so there is nothing to refund.
3. Cancelling a plan
You can stop using GymMunshi at any time. A plan is paid once, in advance, for 1, 3, 6 or 12 months and is never renewed by itself, so no further charge follows. To cancel a running plan and ask for a refund, write to [email protected] from the gym owner's email address.
4. What is refunded
- Plans of 1 or 3 months: not refunded.
- Plans of 6 or 12 months: the months that have not started are refunded. The month that is running is not.
- A payment taken twice, or a payment for which no plan was started: refunded in full.
- Message credits (for automated messages, when they are offered) are bought in advance and are not refunded as cash.
5. How the money comes back
A refund goes back to the original payment method (the same UPI account, card or bank account), with a credit note. Once we confirm a refund, it reaches you in 8 to 10 working days.
6. Your data
Cancelling does not delete your data. What happens to it is in the Terms of Service and the Privacy Policy.
7. Contact
GymMunshi, a sole proprietorship owned and run by Aditya Sharma in Bhopal, Madhya Pradesh, India. Email: [email protected]. More on the Contact page.
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